dcsimg Outsourcing

Outsourcing

Outsourcing of IT operations or related business processes is a demanding step in the corporate life cycle. The technology and outsourcing team has played a key role in some of the largest outsourcings conducted across a wide range of industries. Our experience includes the preparatory internal baselining process, the RFQ/RFP process, vendor evaluation and selection, negotiation of effective outsourcing contracts and managing vendor relationships after signing.

CONTACTS

Steve Gold Partner T: +1 312 321 7664
Results 1-17 of 17

RESULTS DEPEND ON A VARIETY OF FACTORS UNIQUE TO EACH CASE. PRIOR RESULTS DO NOT GUARANTEE OR PREDICT A SIMILAR OUTCOME.

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Fortune 500 wireless carrier

Represented Fortune 500 wireless carrier in the engagement of a vendor to manage its entire U.S. network operations.
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Global marketer of consumer and commercial products

Represented a Fortune 500 global marketer of consumer and commercial products in its $300 million indirect procurement BPO with a market-leading BPO procurement service provider.
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Fortune 500 wireless carrier

Represented Fortune 500 wireless carrier in a business process outsourcing involving consumer transaction processing.
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Fortune 500 wireless carrier

Represented Fortune 500 wireless carrier in the outsourcing of its bill printing operations.
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International telecommunications provider

Represented a leading telecommunications company in connection with the outsourcing of the network operations for its several South American operations.
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Health insurance provider

Represented a major U.S. health insurance network in the $1 billion outsourcing of its bill preparation and printing processes.
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One of the largest producers and transporters of energy in the United States

Represented one of the nation's largest energy producers in the outsourcing of call centers and a significant portion of its customer care business processes.
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International logistics provider

Represented the U.S. operations of an international logistics provider in the outsourcing of its telecommunications functions.
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Fortune 500 wireless carrier

Represented Fortune 500 wireless carrier in the outsourcing of its real estate management operations.
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Fortune 500 wireless carrier

Represented Fortune 500 wireless carrier in the outsourcing of selected international wireline network functions, including network operations control center and access service.
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One of the largest producers and transporters of energy in the United States

Advised and assisted one of the largest producers and transporters of energy in the U.S. in negotiating a contract to outsource a portion of its customer service center operations.  
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Fortune 500 wireless carrier

Representation of wireless carrier in its outsourcing of $40-55 million in operation services to Alcatel-Lucent.
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Consumer product company

Represented a division of a natural resource company spun off as a stand-alone consumer product company in the outsourcing of its IT infrastructure.
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Fortune 500 wireless carrier

Represented a Fortune 500 wireless carrier in a major IT outsourcing project, valued in the hundreds of millions of dollars.
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Global information services and publishing

Represented a major publishing company in its outsourcing of support and maintenance for back office software applications to a leading global, India-based provider covering operations in North America, Europe and Asia-Pacific regions.
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International supermarket operator

Represented an international supermarket operator in EMEA segment of global outsourcing of IT infrastructure to IBM. Project included BPO arrangements for supply chain management and logistics. Project value: £150 million. Jurisdictions: England, Netherlands, Germany
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One of the largest beer companies in the U.S.

Represented one of the largest beer companies in the U.S. in a $100 million outsourcing of its U.S. IT infrastructure.
Results 1-17 of 17
Steve Gold Steve Gold
Partner
77 West Wacker Drive
Suite 4100
Chicago, IL 60601-1818

T: +1 312 321 7664
F: +1 312 698 4583
vCard
Adam A Grove Adam A. Grove
Associate
77 West Wacker Drive
Suite 4100
Chicago, IL 60601-1818

T: +1 312 849 8147
F: +1 312 698 4561
vCard
Timothy Maun Timothy J Maun
Associate
77 West Wacker Drive
Suite 4100
Chicago, IL 60601-1818

T: +1 312 849 8199
F: +1 312 698 4506
vCard